ala I Staff Training

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ALL EMPLOYEE MUST READ AND UNDERSTAND

We expect ala's server to be a frontline hospitality professional responsible for delivering exceptional dining experiences to patrons. They greet and seat guests, take food and drink orders, offer menu recommendations, serve meals with precision and care, and ensure guests' needs are met throughout their visit. Servers are adept at multitasking, possess strong communication skills, and maintain a friendly and attentive demeanor to create a welcoming atmosphere for diners.

SERVER

BARTENDER

We expect ala's bartender to be a skilled mixologist who crafts and serves a wide variety of beverages, including cocktails, beer, and wine, to guests. They are the creative experts behind the bar, capable of concocting signature drinks and providing exceptional service.

HOST/HOSTESS

We expect ala's host/hostess to be the first point of contact for guests, responsible for greeting and seating them. They manage reservations, maintain a welcoming atmosphere, and help coordinate the flow of guests in the dining area. Hosts and hostesses have excellent communication and organization skills, ensuring a smooth and enjoyable start to the dining experience.

BARISTA

We expect ala's barista to be a skilled coffee specialist responsible for brewing and serving a range of coffee and espresso-based beverages. They expertly grind beans, pull shots, steam milk, and create coffee art while providing friendly and efficient customer service. Baristas have in-depth coffee knowledge, maintain equipment, and ensure a top-notch coffee experience for patrons.

FOOD RUNNER

We expect ala's to be crucial food runners responsible for delivering dishes from the kitchen to the dining area. They work closely with the kitchen and waitstaff to ensure that orders are correctly prepared and promptly brought to the right tables. Food runners play a vital role in ensuring efficient service and a seamless dining experience for guests.

SUPPORT STAFF

We expect ala's support staff members who perform various behind-the-scenes tasks to ensure smooth operations. Their responsibilities may include bussing tables, refilling drinks, restocking supplies, and assisting in maintaining a clean and organized dining area. Support staff contribute to the overall guest experience by helping waitstaff and kitchen staff and ensuring the restaurant runs efficiently.

KITCHEN

Kitchen staff at a restaurant are the culinary team responsible for preparing and cooking the menu items. They work in the kitchen, where they follow recipes, chop, cook, grill, and plate dishes. Kitchen staff play a vital role in delivering delicious food to diners and maintaining the kitchen's cleanliness and organization.